Quality Management Services
Projects succeed by design, not by accident. It is our belief that in order for projects to succeed, proper project planning must consider Quality Management from the onset of the project. This means establishing Quality Assurance processes and procedures, maintaining an atmosphere of adherence to good project management principles and processes, and implementing a mechanism for monitoring and reporting from a project quality perspective. These QA processes and procedures are contained in the Project Quality Plan. The Project Quality Manager is responsible for their establishment, training of the team members on their implementation, and ensuring team members adherence to the QA Plan through team support and through a periodic QA Audits.
Project Quality Manager
The Project Quality Manager (PQM) is a key member of the Project Management Team, providing an independent monitoring function of project activities. The PQM reports to the senior project stakeholders or project executives. The PQM fulfills the following duties.
- Develop project Quality Assurance policies, procedures, metrics, forms, and tools.
- Develop software development standards
- Monitor adherence to the QUality Assurance policies and procedures
- Make recommendation for project improvements
- Sign off on all project deliverables
- Work closely with Testing and Validation specialists to ensure adequacy and completeness of system/process testing and validation
- Conduct periodic QA audits
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Project QA deliverables At Project Initiation:
At Project Planning:
- Change Management Process
- Document Control Process
- Problem Management Process
- Project Team Training
- Requirements Traceability Process
- Testing / Validation Process
- QA Audit Plan
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Project Quality Manager Roles and Responsibilities The Project Quality Manager is responsible for:
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Ensuring that all project team members adhere to the QA processes,
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Maintaining all project document libraries,
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Maintaining a master list of all project documents by corresponding control number
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Ensuring that all documents in use are the current version,
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Ensuring that all project team members have access to controlled documents necessary for
their job function.
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Ensuring that all project team members receive designated training for their roles and responsibilities
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